Terms of Service

General Terms of Use

Welcome to the Stargazer Outdoor Group LLC DBA Stargazer Pool Care website ("Site"). By accessing or using this Site, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please discontinue use of the Site immediately.

All content on this Site — including text, images, graphics, logos, videos, and design elements — is the property of Mirage Custom Pools and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this Site without prior written consent from Mirage Custom Pools.

You agree to use this Site only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use of the Site.

Service Agreement Disclaimer

The information provided on this Site, including descriptions of services, project galleries, pricing references, and promotional materials, is for general informational purposes only. Nothing on this Site constitutes a binding contract, guarantee of services, or commitment to perform work at any specific price.

All services are subject to a separate written agreement between you and Stargazer Outdoor Group LLC. Actual project scope, pricing, timelines, and terms will be determined through a formal consultation process.

Age Requirement

You must be at least 18 years of age to use this Site, submit inquiries, opt into our SMS program, or enter into any agreement with Stargazer Outdoor Group LLC. By using this Site, you represent and warrant that you are at least 18 years old.

SMS Program

Program Description

By opting into the Stargazer Outdoor Group LLC's SMS Program, you agree to receive text messages related to customer inquiries, appointment scheduling, project updates, service notifications, promotions, and important account-related information. Message frequency varies based on your interaction with our services.

Opt-Out Instructions

You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. After confirmation, you will no longer receive SMS messages from us.

Help Instructions

If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or contact us directly at:

• (888) 915-7946
• privacy@stargazerpoolcare.com

Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.

Message and Data Rates Disclaimer

Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

Limitation of Liability

To the fullest extent permitted by applicable law, Stargazer Outdoor Group LLC, its owners, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of this Site, including but not limited to:

• Errors, inaccuracies, or omissions in Site content
• Any interruption or cessation of Site availability
• Any unauthorized access to or use of our servers or personal information
• Any bugs, viruses, or similar issues transmitted through the Site by third parties

This Site and all content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.

Dispute Resolution

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles. Any dispute arising out of or relating to these terms or your use of the Site shall be resolved in the state or federal courts located in Collin County, Texas.

Before initiating any formal legal proceedings, you agree to first contact Stargazer Outdoor Group LLC directly to attempt to resolve the dispute informally. You may reach us at:

• (888) 915-7946
• privacy@stargazerpoolcare.com

Modifications to Terms

Stargazer Outdoor Group LLC reserves the right to update, modify, or replace these Terms of Service at any time. Changes will be effective immediately upon posting to this page, with the "Last Updated" date revised accordingly. Your continued use of the Site after any changes constitutes acceptance of the updated terms.

We encourage you to review this page periodically to stay informed of any updates.

Privacy Policy

For privacy-related inquiries, please refer to our Privacy Policy:

https://www.stargazerpoolcare.com/privacy-policy

Compliance with Industry Standards

This SMS program is operated in compliance with applicable mobile messaging industry standards and guidelines, including CTIA and carrier requirements.

Legal Compliance Notice

By participating in this program, you confirm that you are the authorized user of the mobile number provided and that you consent to receive text messages from Stargazer Outdoor Group LLC.